Technical Support Employee Tier 2

Based in Bonn, Germany


  • Worldwide customer support for hardware or firmware problems
  • Analyzing, solving and documenting of all customer problems placed verbally or in writing
  • Project coordination of internal and customer related projects

Your Background:

  • Qualified training in a technical area (technical communication, experience with fridge/reefer units or similar)
  • Being able to think in an analytical and logical way
  • Customer oriented focus
  • Good communication skills
  • Taking decisions, finding solutions and coordinating and finishing projects independently
  • Like working in a team and being able to communicate in an appropriate manner
  • Good German and English language skills (verbally and in writing)

About ORBCOMM Inc.

ORBCOMM Inc. (Nasdaq: ORBC) is a leading global provider of Internet of Things (IoT) solutions. ORBCOMM’s unique combination of global satellite, cellular and dual-mode network connectivity, hardware, web reporting applications and software is the IoT industry’s most complete service offering. Our solutions are designed to remotely track, monitor, and control fixed and mobile assets in core vertical markets including transportation & distribution, heavy equipment, industrial fixed assets, oil & gas, maritime, mining and government.

With nearly 20 years of innovation and expertise in IoT/M2M, ORBCOMM has more than 1.72 million subscribers with a diverse customer base including premier OEMs such as Caterpillar Inc., Doosan Infracore America, Hitachi Construction Machinery Co., Ltd., John Deere, Komatsu Ltd., and Volvo Construction Equipment, as well as end-to-end solutions customers such as C&S Wholesale, Canadian National Railways, CR England, Hub Group, KLLM Transport Services, Marten Transport, Swift Transportation, Target, Tropicana, Tyson Foods, Walmart and Werner Enterprises. For more information, visit www.orbcomm.com.


At ORBCOMM, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.

If you are interested in this diverse and responsible task in an international environment, please send us your resume, including your salary indication and the date when you could join us to the following info. Apply today via email to marunde.roswitha@orbcomm.com.

We are committed to employment equity. ORBCOMM would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

Important Notice
Due to the large number of resumes we receive, only candidates selected for an interview will be contacted. ORBCOMM is committed to employment equity as we support a diverse workforce. Your privacy is important to us when applying to positions at ORBCOMM. We will take the steps necessary to ensure your candidacy is kept confidential.

how to apply marunde.roswitha@orbcomm.com
Euroscan GmbH
Human Department
Joseph Schumpeter-Allee 23
53227 Bonn