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Customer Experience

Our global best-in-class engineering, sales, service and support teams work together to ensure you get the most out of our solutions.

Designed with customer success in mind

With 30 years of development and deployments on millions of assets, our engineering and service teams are dedicated to ensuring every project delivers on our promise: complete visibility for data-driven decisions and improved efficiency.

Why Customers Love Us

Implement with Ease
Whether you do it yourself or with a little help from our installation teams, our solutions are built for quick installation turnaround to minimize asset downtime.
Training to Get You on Track
Delve deeper into your data with our live and on-demand ORBCOMM University training sessions and documentation that help you get the most of your project.
Want a Helping Hand?
Whether it’s just help getting started or you need assistance in the long haul, our professional services can show you how to optimize your IoT data to generate maximum ROI.
Support that Drives Success
Our global, multi-tier and multilingual 24/7/365 customer support team is always at the ready to assist if something goes wrong.
The Right Tools for the Job
For our value-added resellers and systems integrators, we provide tools, apps, professional services and support to take the complexity out of developing industrial IoT solutions.

Customer Success Stories

See all the companies that are driving decision-making with ORBCOMM data.

Customer Resources

Everything you need to get the most out of ORBCOMM solutions.
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    Catch us on the road at industry events to meet our experts and hear about the latest.
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    Tune in online, live or on-demand for special product updates, announcements and user tips.
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    Access an ever-expanding host of training resources including step-by-step instructional videos.
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    Community Portal

    In addition to 24/7/365 telephone support, visit our online community portal for more information and resources.
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    Keep up with the latest industrial IoT news, videos, links and resources designed by our industry experts.

How Can We Help?

Feel like you can achieve more with your deployment or don’t know where to start? We’d be happy to help you generate ROI through data-driven insights.
Contact us