ORBCOMM Customer Care: Timely, Dependable, Expert.
ORBCOMM is committed to providing dependable and timely resolution of all customer inquiries, 24 hours a day, 365 days a year.
Customers have three convenient ways to reach Customer Care...
Phone
1-833-851-3280 (North America Toll-Free)
1-833-851-3280 (North America Toll-Free)
+1-804-404-8681 (US/International Toll)
+1-804-404-8681 (US/International Toll)
+44 800 538 5909 (UK Toll-Free)
+44 800 538 5909 (UK Toll-Free)
+44 20 3855 6153 (UK Toll)
+44 20 3855 6153 (UK Toll)
+353 1 582 4013 (Ireland)
+353 1 582 4013 (Ireland)
+49 89 208045522 (Germany, Austria, Switzerland)
+49 89 208045522 (Germany, Austria, Switzerland)
+61 8 6186 9633 (Australia)
+61 8 6186 9633 (Australia)
+64 9 884 1439 (New Zealand)
+64 9 884 1439 (New Zealand)
Every call is ticketed and tracked. If a follow-up is required, it is expeditiously directed to a subject-matter expert.
Product-specific Customer Care:
Email
Customer.Care@orbcomm.com
Every email received by ORBCOMM generates a case within our system, so that we can track and measure our service levels.
Web
ORBCOMMunity
The ORBCOMM Community Portal lets users see real-time ticket status, RMAs, Q&A, download documents and more. To request access, please send an email to
Customer.Care@orbcomm.com.
Looking for online support for SkyWave, Blue Tree Systems or Euroscan branded products? Please consult the links below:
