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Pre-Sales Engineer

ORBCOMM
Based in Europe Home Office

As a full time Pre-Sales Engineer within ORBCOMM you are responsible for ensuring that products within the ORBCOMM Group function properly. You work directly increases customer satisfaction.

The role is focused on managing ORBCOMM sales, including direct sales development and indirect sales through this organization, however, the role will also be:

In the position of Pre-Sales Engineer, you have the following duties and responsibilities:

  • support of existing customers with regard to user questions and as a coordinating authority for technical issues
  • active support of customers during sales-related tests (Trials), through system briefings online and / or on-site to the respective customer
  • instruction and training in the course of on-boarding new customers
  • assist in training new sales employees to present the different offerings to customers and prospects
  • understanding of the organization of the areas supporting this role
  • participate on behalf of the company in exhibitions and conferences
  • build and cultivate mutually beneficial relationships with strategic partners
  • diligently track all activities and contacts in Salesforce.com
  • other tasks that fit in the pursuit of the business development for ORBCOMM, at the discretion of the manager
  • ensure accurate weekly reporting

Job requirements:

  • minimum 5 years experience in telecommunications, technology or information industries
  • minimum college undergraduate degree required
  • ability to demonstrate track record of success in customer contact
  • good customer relationship
  • self-motivated and organized, able to prioritize your own work load and agenda
  • travel up to 50% of the time
  • flexible attitude
  • capable to work under pressure
  • English and French (written and spoken is preferred)
  • other European languages an advantage

What we offer:

We offer a challenging full time and diverse job in an international organization with a pleasant and informal working atmosphere. We also provide you with the opportunity to grow with the company and through your involvement you directly affect the expansion of our products and quality.

The employment package of primary and secondary benefits is in line with the current market.
Our benefits include a good pension plan, collective healthcare insurance, employee stock purchase plan, gym membership reimbursement and good training & education possibilities.
Benefit details can differ between countries.

Citizenship status in the work country or a permanent residence status is required.

If you can see yourself working in our team and adding value to our products, please send your resume, and motivation letter to Roossien.suzanne@orbcomm.com.

THE ORGANISATION

ORBCOMM Inc. is a leading global provider of Internet of Things (IoT) solutions. ORBCOMM’s unique combination of global satellite, cellular and dual-mode network connectivity, hardware, web reporting applications and software is the IoT industry’s most complete service offering. Our solutions are designed to remotely track, monitor, and control fixed and mobile assets in core vertical markets including transportation & distribution, heavy equipment, industrial fixed assets, oil & gas, maritime, mining and government.

ORBCOMM EUROPE is part of ORBCOMM, a publicly traded US company, which is market leader in the field of M2M solutions for asset tracking, management and remote control.ORBCOMM Europe B.V. is a dynamic international organization, which is a leading provider of total solutions for data recording and online monitoring in the transport sector. The headquarters of ORBCOMM Europe is based in Hoensbroek, Netherlands with an office in Germany.

We are committed to employment equity. ORBCOMM would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

Important Notice
Due to the large number of resumes we receive, only candidates selected for an interview will be contacted. ORBCOMM is committed to employment equity as we support a diverse workforce. Your privacy is important to us when applying to positions at ORBCOMM. We will take the steps necessary to ensure your candidacy is kept confidential.